UBS Fulfillment | Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Q. How do I inquire about a customer order?

A. Call our toll-free number or email Customer Service.
Q. When does an order ship?

A. Most orders ship same day.
Q. How can I obtain a sales report?

A. Call our toll-free number or email our Accounting department.
Q. How often is a physical inventory performed?

A. At the end of every month.
Q. Is the storage facility a temperature controlled environment?

A. Yes.
Q. How safe is the storage facility?

A. The entire facility is secured.
Q. Is the information provided by my customer secure?
e.g., credit card numbers

A. Yes, all credit card information is secured in our database.
Q. Can we select certain services (a la carte) for fulfillment?

A. Yes, we can customize your fulfillment program to best fit your needs
Q. Do you provide services for international customers?

A. Yes, we have the expertise and experience to ship domestically and internationally.